Jurnal PubBis http://jurnal.stiatabalong.ac.id/index.php/PubBis <div class="content_custom" style="padding-top: 10px; text-align: justify;"> <div class="content_custom" style="padding-top: 10px; text-align: justify;"> <img style="width: 170px;" src="http://jurnal.stiatabalong.ac.id/public/site/images/admin/Cover_jurnal_buku-.jpg" /></div> <div class="content_custom" style="padding-top: 10px; text-align: justify;">Journal PubBis provides media to publish original articles in the form of a unique new knowledge in the fields of public administration and business administration. This journal opens opportunities for the publication of the existence and sharing of research and development of sustainable efforts in the field of public administration and business administration. Journal of public administration published an article with an interdisciplinary approach with a wide range of topics that include the study of governance, of public organizations, public policy public service, management, ethics and the law, bureaucratic administration/governance the Government. Journal of Business Administration of the published articles with the interdisciplinary approach with a wide range of topics that include the study of human resources, Entreprenuer, Technopreneur and Sociopreneur. Journal PubBis with 6 monthly publication. <a href="http://jurnal.stiatabalong.ac.id/index.php/PubBis/" target="_blank" rel="noopener">http://doi.org/10.35722/PUBBIS</a></div> <div class="content_custom" style="padding-top: 10px; text-align: justify;">ISSN : 2579-6240 <a href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1491446592&amp;1&amp;&amp;" target="blank">Cetak</a></div> <div class="content_custom" style="padding-top: 10px; text-align: justify;">ISSN : 2550-1054 <a href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1486887952&amp;1&amp;&amp;" target="blank">Online</a></div> </div> <div class="content_custom" style="padding-top: 10px; text-align: justify;"><span class="penting">Affiliation : <a href="http://stiatabalong.ac.id" target="_blank" rel="noopener">stiatabalong.ac.id</a><br /></span></div> stiatabalong.ac.id en-US Jurnal PubBis 2579-6240 IMPLEMENTASI KEBIJAKAN TENTANG PENGANGKATAN PEGAWAI NEGERI SIPIL DALAM JABATAN FUNGSIONAL MELALUI PENYESUAIAN/INPASSING DI LINGKUNGAN PEMERINTAH KABUPATEN BARITO SELATAN http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/372 <p><em>The inpassing policy in functional positions is one of the instruments of various government efforts to create professional civil servants. The research method used in this research is descriptive with a qualitative approach. Data were collected through interviews, documentation and observation with the research subjects were give an policy implementers and civil servants who received the impact of the policy. The results of the study illustration that the implementation of the inpassing policy for functional positions has been running even though it has not shown any significant progress and the inpassing organizational structure has had a positive impact. Supporting Factors of the implementation of policies regarding the appointment of civil servants to functional positions through adjustments/inpassing are the extended implementation time of inpassing, government policies that require certain jobs to be carried out only by functional officials and the support of the South Barito Regency RPJMD while the inhibiting factors for the implementation of this policy are relatively minimal socialization, the process of appointment in a functional position which takes a long time and the requirements are not easy and the understanding of functional positions is minimal.</em><em>The results of the research imply that the adjustment policy will provide optimal results when the socialization of the policy is also carried out optimally in addition to the goodwill of the government, both the central government and regional governments in implementing the policy in an integrated manner from the center to the regions.</em></p> <p>&nbsp;</p> <p>Keywords : <strong>Implementation, Adjustment</strong></p> siti mahpuzah Muslih Amberi M Riduansyah Syafari Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 1 6 10.35722/pubbis.v6i1.372 SERVICE QUALITY OF THE UNIVERSITY LIBRARY TECHNICAL IMPLEMENTATION UNIT LAMBUNG MANGKURAT BANJARMASIN http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/468 <p>This research is counducted in order to analyce and to give a description about the service Quality of the University Library Technical Implementation Unit Lambung Mangkurat Banjarmasin and the understand any obstacle which interferes the Service Quality of the University Library Technical Implementation Unit Lambung Mangkurat Banjarmasin</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualitative approach is used with qualitative descriptive research type. The informan selected were the library student. The data used in this research were the primary data directly gained from the informan and the secondary data were gained indirectly. The technique of collected the data was done by the interviews, observation and documentation. The collected data will be described and analyzed by a descriptive analysis technique which give the description about the University Library Technical Implementation Unit Lambung Mangkurat Banjarmasin.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The result of the research showed that the University Library Technical Implementation Unit Lambung Mangkurat Banjarmasin can be said to be in acceptably good quality. This result can be seen from the indicatiors: Tangibles, Reliability, Responsiveness, Assurance and Empathy. The obstacles. found in this research were lack of book collection provided in the library the lack of facilties, the lack of human resources and the lack budget limitations.</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This research recommends to the University Library Technical Implementation Unit Lambung Mangkurat Banjarmasin expected to hold a collection of books, facilities and infrastructure facilities, add library technical staff, carry out budget priority scales.</p> <p>Keywords: Services, Service Quality</p> Fahruraji Fahruraji Asmu'i Asmu'i Bachruddin Ali Akhmad Muhammad Riduansyah Syafari Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 7 17 10.35722/pubbis.v6i1.468 THE CAREER ENGAGEMENT OF BPK RI EMPLOYEES AFFECTED BY CAREER ADAPTABILITY AND PROMOTABILITY http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/489 <p><em>This study aims to know about the effect of promotability mediation on career adaptability and&nbsp; career engagement of BPK RI employees. There were 298 employees who became respondents in this research, most of them were in Auditor Functional Grade. The measurement was conducted by questionnaires using </em><em>Carier Adaptability Scales (CAAS) developed by Savickas &amp; Porfeli (2012) to measure career adaptabilities, four-item scales based on previous study by Tolentino, Garcia, Restubog, Bordia, and Tang (2013) to measure promotability, and Career Engagement Scale (CES) developed by Hirschi, Freund, and Herrmann (2014) to measure career engagement. The questionnaires were distributed online by giving link to fill google form. The answers from respondents were processed using Lisrel and SPSS</em><em>. This research was expected to provide insight regarding the impact of career adaptabilities and promotability on the level of career engagement. The result of this research showed that career adaptability and promotability were positively and significantly related to </em><em>career engagement of BPK RI employees.</em></p> devi arlina Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 18 25 10.35722/pubbis.v6i1.489 KUALITAS PELAYANAN PROGRAM PENDAFTARAN TANAH SISTEMATIK LENGKAP DI WILAYAH KANTOR PERTANAHAN KABUPATEN TABALONG http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/568 <p><em>Penelitian ini bertujuan untuk menganalisis dan mendeskripsikan kualitas pelayanan program pendaftaran tanah sistematik lengkap/PTSL di wilayah Kantor Pertanahan Kabupaten Tabalong dan mengidentifikasi faktor-faktor penghambat program pendaftaran tanah sistematik lengkap/PTSL di wilayah Kantor Pertanahan Kabupaten Tabalong. Metode penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan deskriptif dengan tiga teknik pengumpulan data yaitu wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa berdasarkan standar kualitas pelayanan publik bahwa kualitas pelayanan pendaftaran tanah sistematik lengkap (PTSL) yang dilakukan di internal Kantor Pertanahan telah sesuai dengan standar pelayanan publik karena merupakan suatu rangkaian kegiatan pelayanan dan kualitas pelayanan pendaftaran tanah sistematik lengkap (PTSL)&nbsp; yang memerlukan respon publik telah memenuhi standar pelayanan publik. Berdasarkan ciri kualitas pelayanan publik yang baik bahwa kualitas pelayanan pendaftaran tanah sistematik lengkap (PTSL) yang dilakukan di internal Kantor Pertanahan telah memenuhi ciri kualitas dalam hal ketepatan waktu dan kualitas pelayanan pendaftaran tanah sistematik lengkap (PTSL) yang memerlukan respon publik telah memenuhi ciri pelayanan publik yang baik yaitu ketepatan waktu, akurasi pelayanan, kesopanan, kemudahan dalam pelayanan, kenyamanan dalam pelayanan. Berdasarkan dimensi kualitas pelayanan publik atau SERVQUAL, kualitas pelayanan pendaftaran tanah sistematik lengkap (PTSL)&nbsp; yang dilakukan Kantor Pertanahan telah memenuhi dimensi tangiables (fisik), dimensi reliability (kehandalan), dimensi responsiveness (daya tanggap), dimensi assurance (jaminan), dimensi emphaty (memahami). Faktor penghambat dalam pelayanan program pendaftaran tanah sistematik lengkap di wilayah Kantor Pertanahan Kabupaten Tabalong : kurang pemahaman terhadap prosedural kegiatan PTSL, pelaksanaan asas Kontradiktur Delimitasi di lapangan, pemanfaatan teknologi&nbsp; informasi&nbsp; dan SDM, sarana dan prasarana pendukung kegiatan PTSL dan&nbsp; pengaruh pandemi Covid 19.</em></p> <p><strong>Kata Kunci : Kualitas Pelayanan, Pendaftaran Tanah Sistematik Lengkap, Standar Kualitas Pelayanan Publik</strong></p> Dede Rahman Muhammad Riduan Syafari Taufik Arbain Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 26 38 10.35722/pubbis.v6i1.568 LEVEL OF COMMUNITY PARTICIPATION IN DEVELOPMENT PLANNING DELIBERATIONS IN MABURAI VILLAGE, MURUNG PUDAK DISTRICT, TABALONG REGENCY http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/516 <p><em>Regional development planning is the implementation of community participatory development planning based on Law Number 25 of 2004 concerning the National Development Planning System (SPPN). Two approaches to development planning in the SPPN are top-down and bottom-up participatory development planning. Regional development planning by involving bottom-up communities is carried out with the musrenbang mechanism starting from the village, sub-district, district and provincial levels. At the village level, this deliberation is called the Village Development Planning Deliberation (Musrenbangdes). Musrenbangdes provides broad opportunities for village communities to participate in development planning and discuss problems faced and alternative solutions at the village level. This study aims to determine the power or degree of community participation in the implementation of the Maburai Village Development Planning Meeting, Murung Pudak District, Tabalong Regency. The method used by the researcher is descriptive quantitative, with the sampling technique that will be used in this study is non-random sampling (non-probability sampling), namely purposive sampling. The results showed that the level of community participation in the development planning deliberations in Maburai Village reached the sixth rung of the ladder, namely the Partnership ladder, or up to the degree of Community Power (citizen power). At the rung of the Partnership ladder, the community can negotiate with the policy makers, namely the village government. At this level, the community is not only given the space to have a voice, but also the power to make decisions.</em></p> Siti Arbayah Heni Suparti Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 39 48 10.35722/pubbis.v6i1.516 INITIATION CREATIVE ECONOMY SDM LEARN METHOD THROUGH DEVELOPMENT ABOUT DIGITAL ECONOMY TECHNOLOGY INFORMATICS CLINIC (KEDILOKA) http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/490 <p>Peningkatan Kesadaran Publik akan pentingnya pelayanan membuat masyarakat menuntut setiap lembaga publik/ swasta memberikan pelayanan optimal di segala aspek kehidupan. Dalam perihal strategi pelayanan masyarakat agar optimal salah satunya dengan meningkatkan sumberdaya manusia dengan meginiasi wacana pembangunan Klinik Ekonomi Digital Teknologi Komunikasi dan informatika (KEDILOKA) sebagai bentuk berbagai strategi pelayanan pada masyarakat dalam pengembangan keterampilan/ pemberdayaan.</p> <p>&nbsp;</p> <p>Jenis penelitian menggunakan metode deskriptif yang menggambarkan objek penelitian (Moleong, 2009) penelitian menekankan pada kualitatif yang memandang realitas sosial. Penelitian dikembangkan di tempat penulis pernah bekerja di Pusat Layanan Usaha Terpadu Dinas Koperasi dan UMKM Kabupaten Malang yang dicoba dipadukan dengan Rumah Kreatif BUMN (RKB) PT. Telekomunikasi Indonesia sebagai wujud percontohan dalam mengembangkan Kualitas Sumber Daya Manusia dalam bidang Ekonomi Digital Komunikasi dan Informasi. Dengan pola Amati, Tiru dan Modifikasi (ATM), strategi pengembangan struktur, penyederhanaan prosedur, infrastruktur, budaya, dan kewirausahaan mencoba untuk dilakukan dan dikembangkan dengan lebih baik. Pengumpulan data penelitian pengukuran terhadap fenomena sosial, melalui <em>observasi</em>, wawancara, dokumentasi, buku dan catatan (Sugiyono, 2004).</p> <p>&nbsp;</p> <p>Hasil penelitian ini, diharapkan dapat menginisasi bentuk dan pemetaan pembangunan kelembagaan yang berorientasi pelayanan masyarakat pada perihal peningkatan Ekonomi dan UMKM melalui Klinik Ekonomi Digital Komunikasi dan Informatika. Strategi pelayanan pengembangan struktur organisasi menjadi lebih efisien. Strategi pengembangan perbagai program pelayanan dan konsultasi bisnis serta jejaring pasar melalui digital lebih baik, mudah, cepat, terarah dan satu pintu. Strategi pengembangan infrasruktur menyangkut penyediaan sarana dan prasaranan pelayanan yang mendukung penyediaan fasilitas. Strategi pengembangan kewirausahaan menumbuhkembangkan jiwa kewirausahaan, membuka ruang kesempatan menggali sumber pendapatan, dan tentunya akan menambah sisi pendapatan Produk Domestik Bruto (PDB) yang besar.</p> heri eko prasetyo Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 49 60 10.35722/pubbis.v6i1.490 PENGARUH INOVASI PRODUK DAN TEKNOLOGI INFORMASI TERHADAP PERKEMBANGAN USAHA (Studi Pada UMKM Bidang Kuliner Di Kabupaten Tabalong) http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/582 <p>Tujuan penelitian ini untuk mengetahui pengaruh dan besarnya pengaruh Inovasi produk, Teknologi Informasi Terhadap Perkembangan Usaha di tengah Pandemi Covid-19 (Studi Pada UMKM Bidang Kuliner di Kabupaten Tabalong. Penelitian ini menggunakan metode penelitian pendekatan kuantitatif, dengan alat analisis data menggunakan analisis GeSCA <em>(Generalyzed Structured Component Analysis).</em></p> <p>Target khusus penelitian ini, diharapkan dapat memberikan manfaat kepada pelaku UMKM di Kabupaten Tabalong dalam mengembangkan usahanya. Tujuan jangka panjang hasil penelitian ini, diharapkan dapat memberikan manfaat bagi instansi terkait Dinas Koperasi, Usaha Kecil dan Menengah Kabupaten Tabalong dalam melakukan pembinaan, pelatihan dan bantuan yang dapat dilakukan agar UMKM di Tabalong dapat berkembang dan dapat memberikan kontribusi terhadap peningkatan pendapatan daerah dan kesejahteraan masyarakat, khususnya di tengah pandemi Covid-19 saat ini.</p> <p>Hasil penelitian menunjukkan bahwa: 1) Terdapat pengaruh inovasi produk terhadap perkembangan usaha di tengah Pandemi Covid-19 pada UMKM bidang kuliner di Kabupaten Tabalong; 2) Tidak terdapat pengaruh teknologi informasi terhadap perkembangan usaha di tengah Pandemi Covid-19 pada UMKM bidang kuliner di Kabupaten Tabalong; 3) Besarnya pengaruh inovasi produk dan teknologi informasi terhadap Perkembangan Usaha pada UMKM bidang kuliner di Kabupaten Tabalong adalah sebesar 59,8%, sisanya sebesar 40,2% dipengaruhi oleh variabel lainnya di luar dari variabel yang diuji.</p> <p>Kata Kunci : Inovasi produk, Bisnis digital, <em>E-commerce</em>, UMKM digital, Teknologi Informasi,&nbsp;Perkembangan usaha, <em>Covid-19</em></p> Shinta Avriyanti Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 61 73 10.35722/pubbis.v6i1.582 ANALISIS TINGKAT KEPUASAN MASYARAKAT TERHADAP KINERJA PELAYANAN KEPOLISIAN RESORT BALANGAN http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/583 <p>Penelitian kepuasan masyarakat ini bertujuan untuk mengukur tingkat kepuasan masyarakat terhadap kinerja pelayanan kepolisian resor Balangan pada pelayanan surat ijin mengemudi (SIM). Metode penelitian yang digunakan adalah deskriptif kuantitatif, tekhnik pengumpulan data menggunakan angket, analisis data menggunakan Indeks Kepuasan Masyarakat dari PermenPan RB Nomor 14 Tahun 2017 Tentang Pedoman Penyusunan Survei Kepuasan Masyarakat Unit Penyelenggara Pelayanan Publik dengan pengolahan data menggunakan statistik sederhana berdsarkan distribusi frekuensi.</p> <p>Berdasarkan hasil penelitian Indeks Kepuasan Masyarakat sebesar 91,70 dan Indeks Harapan Masyarakat sebesar 91,40 di polres Balangan dan berada pada kategori sangat baik. Artinya dari 9 unsur dimensi indeks kepuasan masyarakat dari PermenPan RB Nomor 14 Tahun 2017 telah diimplentasikan dengan baik, sehingga kinerja pelayanan dirasakan mampu memberikan kepuasan kepada pengguna layanan di Polres Balangan.</p> <p><strong>Kata kunci</strong>: Tingkat Kepuasan Masyarakat, Kinerja Pelayanan Organisasi Publik.</p> Budi Setiawati Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 74 85 10.35722/pubbis.v6i1.583 ANALISIS FINANCIAL DISTRESS PERUSAHAAN DI INDONESIA DIMASA PANDEMIC COVID 19 http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/584 <p><em>Penelitian ini bertujuan untuk mendeskripsikan dan memberikan alternative metode analisis prediksi terjadinya financial distress perusahaan di Indonesia, pada perusahaan yang terdaftar di bursa efek Indonesia selama masa pandemi Covid-19 yaitu periode awal tahun 2020. Sebuah perusahaan tidak mengalami kebangkrutan secara tiba-tiba, Prediksi financial distress merupakan peringatan dini (early warning system) akan adanya kebangkrutan pada masa depan pada sebuah perusahaan. Jenis penelitian ini adalah penelitian kuantitatif dengan analisis deskriptif. Teknik pengumpulan data yang digunakan adalah dokumentasi, yang dipadukan dengan mengumpulkan seluruh data yang dibutuhkan bersumber dari buku-buku literature, jurnal maupun hasil penelitian yang berhubungan dengan penelitian ini, serta seluruh informasi dari media informasi lainnya yang dapat digunakan untuk menyelesaikan masalah penelitian. Hasil penelitian banyak model yang dapat memprediksi financial distress, yaitu: Altman Z-score, Zmijewski X-score dan Springate S-score, Ketiga model ini mampu memprediksi di tingkat keakuratan tertentu, namun di Indonesia beberapa model jarang digunakan karena terlalu banyak modifikasi seperti model Altman Z-Score.</em></p> <p><strong><em>Kata Kunci: Financial Distress, Bursa Efek Indonesia, Sinyal Kebangkrutan Perusahaan</em></strong></p> Indriati Sumarni Copyright (c) 2022 stiatabalong.ac.id 2022-03-08 2022-03-08 6 1 86 101 10.35722/pubbis.v6i1.584 KUALITAS PELAYANAN KREDIT PEMILIKAN RUMAH (KPR) SUBSIDI PT. BANK TABUNGAN NEGARA (PERSERO) TBK. KANTOR CABANG BANJARBARU http://jurnal.stiatabalong.ac.id/index.php/PubBis/article/view/581 <p><strong>ABSTRACT</strong></p> <p>Public service is one of the manifestations of the function of the state apparatus as a public servant or citizen. This research is intended to improve the quality of public services, especially in the Subsidized Home Ownership Credit (KPR) Service of PT. State Savings Bank (Persero) Banjarbaru Branch Office. The research method used in this study is a qualitative descriptive method and a data mining tool in the form of a questionnaire/questionnaire, interviews for primary data and observations and documentaries as secondary data. The informants in this study were 50 customers who were respondents in this study, and 3 credit service staff consisting of 1 Loan Service staff and 2 Loan Officer staff. The results of the research on the tangible dimension obtained a score of 48.8% (not good), the responsiveness dimension obtained a score of 54% (good enough). The dimensions of service quality that are declared good according to the interpretation of the data in service quality are in the dimensions of reliability 64% (good), assurance dimensions 70% (good), and empathy dimensions 61.4% (good). Overall, the calculation of dimensions obtained a percentage of 59.64% included in the good category seen from the interpretation of data in service quality.</p> <p><strong>&nbsp;</strong></p> WIDIATI Widiati WIDIATI Copyright (c) 2022 stiatabalong.ac.id 2022-03-09 2022-03-09 6 1 102 109 10.35722/pubbis.v6i1.581